COME WORK WITH US

Join an Award-Winning Workplace

2021 Modern Healthcare
Best Places to Work in Health Care
2022 Modern Healthcare
Best Places to Work in Health Care

OUR VALUES

IMPROVE HEALTH

We support a culture that improves the health of our employees, the community, and the environment.

Don’t be afraid to try

Take smart risks to support sustainable work. We own mistakes and learn from them.

Everyone is important

Every person should be treated with benevolence, dignity, empathy, and respect.

Aim to get the right things done

Solve problems, don’t push solutions.

Strive to do our best

A high performing team challenges itself from within. We push each other.

PERKS. We’re more than just a job

 

REMOTE EMPLOYER

We’re a pre-pandemic remote employer; we provide our employees with the technology and resources needed to work from the comfort of their homes.

Flexible Work Schedules

We offer flexible work schedules and unlimited paid time off because we trust our employees and understand that life happens during the “normal” work week.

PROFESSIONAL DEVELOPMENT

We’re a learning organization that prioritizes professional development opportunities and career growth, regularly promoting from within.

SAFE SPACE

We foster a safe space for our employees to talk about their individual differences, life experiences, and unique capabilities through voluntary employee resource groups focused on diversity, equity, and inclusion (DEI) practices.

HEALTH CARE

Reap the benefits of our affordable health care plans for employees and their families, a retirement plan, tuition reimbursement, and more.

READY TO JOIN US?

We’re Hiring!

PROGRAM COORDINATOR
Description

At the very foundation of Healthy Alliance is a shared belief that we exist only because we continue to foster impactful, real change for the community’s most vulnerable. Working with community-based organizations, health plans, hospital systems, and more – we advocate fiercely for health equity within and across all neighborhoods. Our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

Dedicated to promoting a culture built upon autonomy, mastery, and purpose – we prioritize the happiness and well-being of our employees – making sure their voices are heard, valued, and considered equally. As an 2019-21 Albany Business Review’s Best Places to Work and a 2021 Modern Healthcare’s Best Places to Work in health care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all.

Job Summary

The Program Coordinator position reports to our Director of Operations and is responsible for providing dedicated support for day-to-day operations and community engagement for two of our partner organizations (clients).

The Program Coordinator serves as the community member point-of-contact for many of the programs and services offered through both organizations, ensuring they feel welcome and are shown empathy and compassion in their request for support. The Program Coordinator must be responsive to the immediate needs of community members, ensure services are followed through with, and engage in the marketing of new programs.

This is a full-time (40 hrs/week), hourly-paid, non-exempt position. The work schedule is Mon – Fri with work performed at multiple locations. The Program Coordinator is a temporary position, projected for approximately 12 months (contingent upon availability of funding).

We offer comprehensive benefits including medical, dental, vision, flexible spending/health savings account, 401k, paid time off, paid holidays and more.

Essential Duties and Responsibilities 

Operations

  • Provide administrative support to the Executive Director, clients, and Board of Directors.
  • Manage volunteer appreciation activities, maintain client and donor records, event planning, volunteer registry, and program and financial statements.
  • Run and analyze reports for monthly correspondence, annual appeal, and other contributions.
  • Maintain inventory of essential supplies and order supplies as needed for program operations.
  • Schedule and facilitate meetings with clients, vendors, and community providers.

Community Member Engagement

  • Manage incoming community member referrals as they are received and ensure successful and timely connections are made by maintaining communication with the community member and/or the referring organization.
  • Conduct community member screening and assessments, referring them as necessary for coaching support, parent education, etc., and document progress and action taken with each community member served.
  • Provide follow up and reminders of program support for each community member served.
  • Maintain community member confidentiality and quality support.

Program Support

  • Develop and maintain material and collateral to support community member engagement.  Identify programs in the community that will enhance service delivery and promote community collaboration.
  • Promote program offerings and events through social media, community calendars, and each organization’s website.
  • Assist the team with event and program logistics.

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

Requirements
  • Associate degree required; Bachelor’s degree preferred (relevant, job-based work experience may be considered in lieu of degree requirements).
  • Prior administrative experience required.
  • Non-profit experience in a community-facing role or managing resources for      reducing Social Determinants of Health strongly preferred.
  • Experience building relationships with community partners while demonstrating a “community first” mindset required.

Skills, Knowledge and Abilities

  • Must have strong computer skills (proficient knowledge of MS Outlook, Word, Excel, and PowerPoint); CRM (Customer Relationship Management) experience preferred.
  • Must have reliable transformation and ability to travel between client sites.
  • Must be a creative thinker, self-motivated, and thrive in a hands-on, results-driven work environment.
  • Must have the ability to demonstrate empathy for those in need and provide tailored support.
  • Ability to navigate and identify resources to meet the needs of the community members being served.
  • Able to build trust and rapport with community members, their children, and members of other community-based organizations.
  • Able to advocate for the needs of community members.
  • Ability to work well under pressure, adapt to unexpected events, and manage multiple priorities.
  • Excellent communication and time management skills.
  •  Exceptional administrative, organizational, and prioritization skills, with a dedication to completing tasks in a timely manner.

Physical requirements

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to 20 pounds independently or with assistance. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Healthy Alliance is an Equal Opportunity Employer and is committed complying with all federal, state, and local equal employment laws in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

Privacy Requirement 

This job function involves potential access/interaction with protected health information. Position will be required to abide by Healthy Alliance policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject Healthy Alliance’s sanctioning policy which includes disciplinary actions up to and including separation of employment.

Healthy Alliance is an at-will employer.

APPLY TODAY

Senior Data Analyst
Description

Alliance for Better Health (Alliance) promotes and fosters an inclusive work environment built upon resiliency, trust, and steadfast commitment to our mission of making communities healthier. Forward-thinking creativity and diverse experiences are highly valued. As an Albany Business Review and Modern Healthcare Best Place to Work, we prioritize empowering our team to do their best work toward better health for all.

We offer a comprehensive benefits package including affordable health care options for employees and their families, a retirement plan, tuition reimbursement, paid time off, and remote work options.

The Senior Data Analyst is responsible for establishing and maintaining data analysis strategy and processes that support the organization’s mission, strategic initiatives, and contractual obligations. The Sr. Data Analyst collaborates closely with business and technical team, driving data-driven decisions to improve the health of vulnerable communities. This role has tremendous growth opportunity to manage a team of Data and Reporting Analysts.

Primary duties and responsibilities:

  • Works with key business partners to understand business priorities and develop effective and timely analytic solutions.
  • Develops clear and well-structured analytical plans and logical and conceptual data flows.
  • Queries, links, validates, and analyzes data across multiple databases with a keen eye on data integrity.
  • Analyzes social care data and calculates metrics, including health outcomes and costs savings.
  • Presents and explains results of analyses, internally and externally.
  • Identifies, evaluates, and documents potential data sources in support of project and contract requirements.
  • Identifies and addresses expected and unforeseen data complexities to mitigate their impact on reporting and analytic outcomes.
  • Looks for new data correlations that could be used to illustrate additional value to community partners.
  • Investigates and analyzes data to identify trends that could benefit both internal and external clients.
  • Identifies data discrepancies and opportunities for improved data capture.
  • Identifies, communicates, and resolves data gaps that impact the fulfillment of business requirements.
  • Ensures constant compliance with data standards and data sharing regulations and guidelines, with an emphasis on continuous quality control and process improvements.
  • Translates business requirements into data and reporting technical specifications.
  • Designs and develops ongoing and ad-hoc reports and dashboards for internal and external customers, ensuring timeliness and accuracy of data.
  • Conducts data and reporting testing, when appropriate.
  • Guides business departments in effective use of data.
  • Provides data management documentation, inclusive of reporting and analytics platforms.
Requirements
  • Bachelor’s degree in mathematics, statistics, computer science, engineering, or related field required. (Equivalent work experience in a related field may be considered in lieu of degree requirements.)
  • Minimum of 5+ years data analysis experience utilizing large diverse data sets.

Skills, Knowledge & Experience

  • Experience in health care or social care services industries.
  • Experience and proficiency in Microsoft Office suite of products, especially Excel.
  • Experience in performance tuning of reporting queries.
  • Experience developing advanced SQL queries.
  • Experience analyzing and conducting critical analysis to derive business insights (i.e., segmentation).
  • Experience developing reports and dashboards in a Business Intelligence (BI) tool (i.e., Power BI, Tableau).
  • Experience with programming tools and languages (e.g., SAS, Python, JavaScript, Ruby, etc.) a plus.
  • Experience with Azure a plus.
  • Strong communication skills and ability to transform data into information, information into complex analytics and analytics into actionable plain language to drive business decisions.
  • Strong verbal and written communication skills with the ability to communicate methods and results to a non-technical audience.
  • Strong analytical and problem-solving skills.
  • Ability to perform quality control and troubleshoot with an emphasis on attention to detail.
  • Performs all work in accordance with Alliance Core Competencies and Values.

Physical requirements

Work is primarily performed in an office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions including use of typical office equipment such as a computer, laptop, and cell phone.

Equal Opportunity Employer

Alliance is an Equal Opportunity Employer. Alliance does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries Alliance for Better Health.

Privacy Requirement

This job function involves potential access / interaction with protected health information. Position will be required to abide by Alliance policies and procedures that support federal, state and local HIPAA regulations. Any violations will be subject Alliance’s sanctioning policy which includes disciplinary actions up to and including separation of employment.

Offers of employment are contingent upon a satisfactory background investigation including OIG List of Excluded Individuals and Entities (LEIE) and state Medicaid exclusion lists. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

APPLY TODAY

Senior Business Analyst
Description

At the very foundation of Healthy Alliance is a shared belief that we exist only because we continue to foster impactful, real change for the community’s most vulnerable. Working with community-based organizations, health plans, hospital systems, and more, we advocate fiercely for health equity within and across all neighborhoods.

Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

As a 2019-21 Albany Business Review’s Best Places to Work and a 2021 Modern Healthcare’s Best Places to Work in health care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all.

The Senior Business Analyst is responsible for analyzing, designing, and improving end-to-end business processes to meet business needs and strategies and drive business decisions that lead to the best return on investment. The Senior Business Analyst serves as a liaison between the business and transformation teams to ensure that people, process, technology, and data are always  considered when defining requirements and solutions.

This is a remote position within NY state.

 Job Responsibilities
Primary responsibilities of the Senior Business Analyst include but are not limited to:

  • Build and maintain collaborative relationships with internal and external customers and stakeholders.
  • Conduct analysis and design at a complex level with consideration for people, processes, and systems with a focus on optimizing efficiency and quality.
  • Apply various methods (e.g., interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, competitive product analysis task and workflow analysis and/or requirements workshops) to discover, model, analyze, measure, improve, optimize, and automate end-to-end processes.
  • Elicit and analyze business needs and requirements.
  • Create documentation including, but not limited to, requirement documents, program guides, RACI matrices, use cases, workflow diagrams, future state proposals, testing plans, issue logs, and task lists.
  • Collaborate closely with technology and data teams on design, development, and implementation of solutions, including prioritization of business value and user acceptance testing.
  • Manage requirements traceability and changes to requirements through effective use of change control processes and tools.
  • Identify opportunities to streamline and automate processes, develop process improvements or re-engineering as needed to meet the long-term business strategies.
  • Provide advice and guidance on best practices in support of new business and system implementations, including integration with existing processes and systems while maintaining adherence to contract terms.
  • Support data management, and ensure data is complete, reliable, and valid.
  • Facilitate meetings and presentations to diverse audiences (stakeholders, customers).

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

Requirements

 Education 

  • Bachelor’s degree required in business analysis, business administration, computer science, engineering science, finance, economics, statistics, or related fields. (Equivalent work experience in a related field may be considered in lieu of degree requirements)
  • Continuing education certifications in business analysis a plus.

Work Experience

  • 5-6 years of experience in business analysis with a focus on end-to-end business processes required.
  • Management or team leadership experience preferred.
  • Experience in health care or social care service industries required.
  • Experience with reporting, data analysis, and software development lifecycle required.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Proficient in flowchart and diagram tools (Microsoft Visio, Lucid chart, etc.)
  • Experience with database and reporting tools (SQL, Power BI, etc.) preferred.
  • Demonstrated experience using current business process management and automation tools.

Knowledge, Skills, and Abilities

  • Must have excellent written and verbal communication skills with the ability to articulate business and technical concepts among both internal and external customers.
  • Must have the ability to understand and negotiate needs and expectations of multiple stakeholders through formal and informal methods.
  • In-depth understanding of organizational workflows required.
  • In-depth understanding of data and its use in management decision-making required.
  • Great analytical and critical thinking and problem-solving abilities.
  • Strong presentation skills.
  • Strong management and organizational skills.
  • Strong adaptability and capacity to work in a fast-paced environment with competing demands, organizational changes, and new responsibilities.
  • Performs all work in accordance with Healthy Alliance’s Core Competencies and Values.

Physical Requirements
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to 20 pounds independently or with assistance. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
Healthy Alliance is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment laws in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

Privacy Requirement
This job function involves potential access/interaction with protected health information. Position will be required to abide by Healthy Alliance policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to Healthy Alliance’s sanctioning policy, which includes disciplinary actions up to and including separation of employment.

Healthy Alliance is an at-will employer.

APPLY TODAY

Performance Consultant

Description

 

At the very foundation of Healthy Alliance is a shared belief that we exist only because we continue to foster impactful, real change for the community’s most vulnerable. Working with community-based organizations, health plans, hospital systems, and more, we advocate fiercely for health equity within and across all neighborhoods.

Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

As a 2019-21 Albany Business Review’s Best Places to Work and a 2021-22 Modern Healthcare’s Best Places to Work in health care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all.

The purpose of the Performance Consultant role is to work directly with network partners to ensure successful implementation and execution of terms identified in Healthy Alliance contracts. Performance Consultants will be responsible for managing partners’ participation and performance through on-site and remote communication, hold monthly on-site visits to conduct partner risk and needs assessments and provide strategic development of plans to align partner performance with successful implementation of contract deliverables.

Job Responsibilities

Primary responsibilities of the Performance Consultant include but are not limited to:

  • Operate as the primary point of contact for all matters related to partner relation.
  • Manage onboarding and training support for our referral network.
  • Oversee partner contract and performance management.
  • Collaborate with internal cross-functional teams to meet partner needs and ensure positive partner experience.
  • Hold monthly on-site visits with partners and quarterly meetings with executive teams.
  • Ensure the timely and successful delivery of Healthy Alliance solutions and services according to partner contracts.
  • Conduct partner risk assessments and identify any barriers that impact meeting contract deliverables and resolve issues, when appropriate.
  • Identify partner needs and connect to appropriate Healthy Alliance stakeholders.
  • Use Healthy Alliance tools and resources to inform partner communications and meetings.
  • Track and communicate monthly partner performance to internal and external stakeholders.
  • Exercise discretion and professional judgement to maintain project specific timelines and communicate project expectations and timelines with internal and external stakeholders.
  • Maintain current knowledge and understanding of Medicaid and local transformation, including waiver programs, triple aim, and value-based purchasing.
  • Embody Healthy Alliance vision, mission, and goals.

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.


Requirements

Education 

  • Bachelor’s Degree required. Significant and relevant work experience may be accepted in lieu of educational experience. Degree in health or social services or related field preferred.

Work Experience

  • Consulting, account management, health or business administration, social work, human service, or nursing experience preferred.
  • Experience with clinical process improvement and performance improvement.
  • Basic knowledge and understanding of social determinants of health, community-based organizations (CBOs), clinical care settings, Delivery System Reform Incentive Payment (DSRIP) program, and value-based purchasing (VBP).
  • Comfortable with preparing and presenting proposals, reports, updates, data, summaries, etc.

Knowledge, Skills, and Abilities

  • Able to travel in and around the Capital Region area as needed.
  • Comfortable working in a fast-paced, dynamic environment while maintaining focus on key goals.
  • Ability to perform in team-based environment with dedication to support co-workers.
  • Excellent organizational skills, as well as oral and written communication skills.
  • Ability to work independently to manage multiple projects and activities with little to no supervision.
  • Demonstrated knowledge of continuous quality improvement techniques.
  • Familiarity with process mapping and workflow analysis tools.
  • Excellent computer skills and willingness to learn additional software applications.
  • Comfortable with ambiguity and frequent change as part of a start-up culture.
  • Proficiency in Microsoft Office applications including Excel, Access, and PowerPoint.
  • LEAN experience/certification preferred.
  • Performs all work in accordance with Healthy Alliance core competencies and values.

Physical Requirements
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to 20 pounds independently or with assistance. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
Healthy Alliance is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment laws in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

Privacy Requirement
This job function involves potential access/interaction with protected health information. Position will be required to abide by Healthy Alliance policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to Healthy Alliance’s sanctioning policy, which includes disciplinary actions up to and including separation of employment.

Healthy Alliance is an at-will employer.

APPLY TODAY

 

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