COME WORK WITH US

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $55,000 – $70,000/year commensurate with experience

WHO YOU ARE

The Staff Accountant will work in partnership with the Accounting Manager and CFO/CAO to provide analysis and accounting support. This position is responsible for performing the accounting and financial reporting functions required for planning, controlling, and reporting of the financial operations of Healthy Alliance. This position is an integral role in the month-end and year-end financial closing processes, providing support for Healthy Alliance’s strategic direction, as well as creating and managing long-term goals. 

WHAT YOU’LL DO

• Perform the day-to-day accounting operations, collaborating with external vendors and staff and maintaining all aspects of general ledger and accounts receivable/payable.
• Maintain internal accounting practices/procedures and internal controls designed to safeguard the assets of the organization and verify the integrity of financial information.
• Complete weekly receivable/payable processes; verify contract terms, ensure accurate coding, and obtain approvals.
• Ensure complete and accurate vendor files.
• Manage daily cash reconciliation.
• Reconcile monthly bank and credit card statements; ensure all documentation is on file.
• Manage all aspects of general ledger including preparation of journal entries and financial reports for month-end and year-end closing processes.
• Maintain monthly and annual account workpapers and coordinate audit with external financial auditors.
• Assist with development of annual budget and spend plan.
• Participate in the development of the organization’s financial plans and programs.
• Respond to internal and external inquiries; develop financial analytics/reports as requested.
• Advises upper management and makes recommendations on internal control improvements.
• Implement and manage changes and interventions to ensure project goals are achieved.
• Meet with stakeholders to streamline communication and add transparency regarding project issues and decisions on services.

WHAT YOU’LL NEED

Education 

• Bachelor’s degree in accounting, business, finance, or related field required. Master’s degree preferred. Equivalent work experience in a related field may be considered in lieu of degree requirements.

Professional Work Experience

• Minimum 2+ years of experience in accounting or a related field required. Experience with related-entity transactions preferred.

Skills, Knowledge, and Abilities 

• Strong mathematical and analytical skills.
• Strong technical proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, etc.).
• Outstanding communicator with strong oral and written skills.
• Proven ability to manage multiple projects simultaneously.
• Ability to read and analyze financial reports.
• Demonstrated understanding of Generally Accepted Accounting Principles (GAAP).
• Performs all work in accordance with Healthy Alliance core competencies and values.

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $75,000 – $90,000/year commensurate with experience

WHO YOU ARE

The Technical Business Analyst evaluates business processes, functions, and procedures to determine needs and develop strategies to drive business decisions that are likely to lead to the best return on investment.  

WHAT YOU’LL DO

• Elicit business needs and reporting requirements using multiple methods (e.g., interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis task, workflow analysis, and/or requirements workshops). 
• Analyze business requirements and translate into system requirements. Create documentation regarding system specifications, RACI matrices, use cases, sequence and workflow diagrams, future state proposals, testing plans, issue logs, project plans, and more.  
• Collaborate closely with developers on implementation, configuration of solutions, and prioritization of business value. 
• Develop and execute test plans to facilitate quality control processes.  
• Manage requirements traceability and changes to requirements through effective use of change control processes and tools. 
• Conduct analysis and design at a complex level with consideration for people, processes, and systems while focused on efficiency and quality improvement.
• Support data management to ensure data is complete, reliable, and valid. 
• Identify opportunities to streamline and automate processes, develop process improvements, or re-engineer as needed to meet the long-term business strategies. 
• Provide advice and guidance on best practices in support of new business and system implementations, including integration with existing processes and systems while maintaining adherence to contract terms. 
• Build and maintain collaborative relationships with internal and external customers and stakeholders. 
• Facilitate meetings and presentations to diverse audiences (i.e., stakeholders, customers, etc.). 

WHAT YOU’LL NEED

Education 

• Bachelor’s degree required in information systems, systems analysis, computer science, engineering, science, finance, economics, statistics, or related fields.  

Professional Work Experience

• Minimum of 3-5 years of experience in business analysis, data analysis and reporting, and software testing required. 
• Experience in health care or social care services industries is preferred. 

Skills, Knowledge, and Abilities 

• Ability to implement vendor software and related technical experience required. 
• Experience with software development lifecycle and agile development required. 
• Experience and proficiency in Microsoft Office (i.e., Word, Excel, PowerPoint, etc.). 
• Experience and proficiency in flowchart and diagram tools (i.e., Microsoft Visio, Lucidchart, etc.). 
• Report development experience using database and reporting tools, including SQL, Tableau, and Power BI preferred. 
• Demonstrated experience using current business process management and automation tools. 
• Familiarity with AWS and Azure. 
• Excellent written and verbal communication skills with the ability to articulate business and technical concepts among both internal and external customers. 
• Ability to understand and negotiate needs and expectations of multiple stakeholders through formal and informal methods. 
• In-depth understanding of organizational data flow and its use in management decision-making required.  
• Demonstrated analytical, critical thinking, and problem-solving abilities. 
• Superior presentation and negotiation skills. 

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $60,000 – $75,000/year commensurate with experience

WHO YOU ARE

The Network Growth Consultant is responsible for assisting in the growth of Healthy Alliance’s network to fill service gaps and generate quality referrals, which includes but is not limited to social care providers, local government, behavioral health providers, education systems, and clinical organizations. 

WHAT YOU’LL DO

• Lead engagement with prospective strategic network providers from initial contact to executed contract.
• Manage the full network growth cycle process (qualifying, sourcing, and leading engagement with qualified prospects, contract review, responding to inquiries about the contract, and executing contracts) with the assistance of the Network Growth team. Build trusted relationships with providers and articulate the value that Healthy Alliance network participation brings to the provider and the community members they serve; maintain the relationship throughout the contracting phase through the transition to Operations.  
• Ensure a smooth and successful transition for newly contracted providers to the onboarding process by closely coordinating with the Operations team, including monitoring engagement of new partners.  
• Build and maintain a robust pipeline of prospects and contracted network providers. 
• Work cross-functionally to ensure the pipeline is running smoothly and all metrics are tracked and communicated. 
• Conduct software demonstrations for potential providers with a thoughtful approach to how the software and supporting services Healthy Alliance provides will support the provider.
• Travel up to 25% to the designated regions for in-person events to support network growth as a trusted community partner. 
• Influence network growth best practice enterprise-wide with internal staff and strategic partner colleagues.  
• Convene community forums that are aligned with our mission, vision, and goals and are pertinent to the network growth function.  
• Maintain a keen understanding of Healthy Alliance’s strategy, mission, and vision and participate in network growth goal setting and prioritization to achieve enterprise goals.  
• Maintain current knowledge of Healthy Alliance services and operations.
• Develop effective approaches to collaboration with organizations within and across regions.
• Maintain up-to-date notes on provider communication, timelines, and activities to give visibility to team members and management. 
• Perform other projects and duties as assigned. 

WHAT YOU’LL NEED

Education 

• Bachelor’s degree in a related field such as sales, marketing, or provider relations. Equivalent work experience in a related field may be considered in lieu of degree requirements.

Professional Work Experience

• Minimum of 5+ years related experience in a clinical, non-profit, or managed-care organization environment preferred.  
• Extensive knowledge and understanding of health equity, social determinants of health, and social care data.  

Skills, Knowledge, and Abilities 

• Excellent communication and presentation skills. 
• The ability to build constructive working relationships with others inside and outside the organization through cooperation and mutual respect and capacity to inspire and motivate others.
• Thrive in a work environment with multiple systems and processes.
• Extremely detailed-oriented and capable of multitasking. 
• Proven record of hitting key metrics, defining effective data-driven network development strategies, and problem-solving. 
• Proficient computer skills and willingness to learn additional software applications.  
• Demonstrated ability to thrive in a demanding environment. 
• Previous experience recruiting providers or other health care professionals or partners, sales, or closing contracts preferred but not required. 
• Performs all work in accordance with Healthy Alliance core competencies and values. 

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $50,000 – $60,000 per year

WHO YOU ARE

The Community Engagement Specialist is responsible for engagement with community organizations and community members in the assigned work region(s) to offer support around addressing social determinants of health (SDoH) needs.

WHAT YOU’LL DO

• Participate in community events as a resource for partners and community members, completing screenings, providing informational tools, and networking with potential new partners.
• Provide direct support to network partners with onsite visits to help with SDoH screenings and completion of referral submissions.
• Deliver regional market analysis using data-driven strategy derived from various tools such as HubSpot, Unite Us, and Monday.com.
• Facilitate presentations and trainings in various work settings including virtual and in-person opportunities.
• Report out to the Healthy Alliance Management Team regarding community needs, community event and engagement opportunities, partner network growth opportunities, lessons learned, and challenges identified.
• Collaborate with Network Development Team as it pertains to potential network leads.
• Partner with Referral Navigators and Performance Consultants to identify/report partner needs and trends and create action plans based on needs identified.
• Manage partner referrals as delegated.
• Take direction from Management based on data analysis and needs within the regions served.
• Track and report out community efforts to demonstrate the impact the role has within the community.
• Perform other projects and duties as assigned.

WHAT YOU’LL NEED

Education 

• High School Diploma required. Associate’s degree in a related field or equivalent experience preferred. Equivalent work experience in a related field may be considered in lieu of degree requirements.

Professional Work Experience

• Minimum of 2+ years related experience in social care work environment preferred.
• Knowledge and understanding of health equity, social determinants of health, and social care data.

Skills, Knowledge, and Abilities 

• Excellent communication and presentation skills.
• The ability to build constructive working relationships with others inside and outside the organization through cooperation and mutual respect and capacity to inspire and motivate others.
• Data analysis experience is desired.
• Proficient computer skills and willingness to learn additional software applications.
• Performs all work in accordance with Healthy Alliance core competencies and values.

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $63,000 – $70,000 per year

WHO YOU ARE

The Documentation Specialist is responsible for creating enterprise documentation for business policies, processes and procedures, program guides, and presentations. This position is the primary point of contact for all business documents and is responsible for outlining a long-term storage strategy, working with colleagues to ensure consistency of documentation practice across the company, and training employees in efficient documentation usage.

WHAT YOU’LL DO

• Develop and implement document management and control strategies.
• Work cross-departmentally with subject matter experts to gain a working knowledge of company’s business and technology.
• Create and/or utilize approved document templates to develop enterprise documentation.
• Develop, organize, and deliver documents, including but not limited to end-to-end business processes, workflows, procedure manuals, technical reference materials, and user guides.
• Update documents in accordance with the change management processes.
• Ensure documentation integrity.
• Produce high-quality documents and deliverables that are easy to understand.
• Ensure that documents are stored in an orderly manner and are easily accessible to staff.
• Train employees in efficient documentation usage.
• Drive standardization through defined documentation templates and ensure consistency of documentation practice across the company.
• Proofread documents upon request.
• Identify and document applicable risks and controls.
• Suggest innovative approaches for documentation.
• Ensure all stakeholders are kept well informed through periodic updates.
• Maintain strict confidentiality of sensitive information.
• Work professionally and harmoniously with teams across various lines of business and departments.
• Perform other projects and duties as assigned.

WHAT YOU’LL NEED

Education 

• Associate degree in a related field. Equivalent work experience in a related field may be considered in lieu of degree requirements. 

Professional Work Experience

• Minimum of 2+ years of documentation creation and management experience required. 

Skills, Knowledge, and Abilities 

• Excellent oral, written, and presentation skills.
• Strong working knowledge of Office 365 Suites and workflow development software such as Lucid Chart preferred.
• Extremely detailed-oriented and capable of multitasking.
• Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment.
• Ability to build collaborative working relationships with internal stakeholders within the organization through cooperation and mutual respect with the capacity to help users understand processes and systems.
• Demonstrated commitment to the values of diversity, inclusion, and equity.

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $65,000 – $75,000/year commensurate with experience

WHO YOU ARE

The Performance Consultant (PC) role is to work directly with network partners to ensure successful implementation and execution of Healthy Alliance contracts. The (PCs) are responsible for managing partners’ participation and performance, assess needs, and provide strategic development of plans to align partner performance with successful implementation of contract deliverables.

WHAT YOU’LL DO

• Oversee partner contract and performance management.
• Conduct partner risk assessments and identify any barriers that impact meeting contract deliverables and resolve issues, when appropriate.
• Identify partner needs and connect to appropriate Healthy Alliance stakeholders.
• Track and communicate monthly partner performance to internal and external stakeholders.
• Maintain current knowledge and understanding of Medicaid and local transformation, including waiver programs, triple aim, and value-based purchasing.

WHAT YOU’LL NEED

Education 

•  Bachelor’s Degree required. Significant and relevant work experience may be accepted in lieu of educational experience. Degree in health or social services or related field preferred

Professional Work Experience

• Consulting, account management, health or business administration, social work, human service, or nursing experience preferred.
• Experience with clinical process improvement and performance improvement.
• Advanced knowledge and understanding of  social determinants of health, community-based organizations (CBOs), clinical care settings, Delivery System Reform Incentive Payment (DSRIP) program, and value-based purchasing (VBP).

Skills, Knowledge, and Abilities 

• Ability to lead others in a team-based environment with dedication to support co-workers.
• Comfortable working in a fast-paced, dynamic environment while maintaining focus on key goals.
• Excellent organizational skills, as well as oral and written communication skills.
• Ability to work independently to manage multiple projects and activities with little to no supervision.
• Familiarity with process mapping and workflow analysis tools.
• Proficiency in Microsoft Office applications including Excel, Access, and PowerPoint.
• LEAN experience/certification preferred.

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us 

PRIVACY REQUIREMENT

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

WHY YOU SHOULD JOIN HEALTHY ALLIANCE

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending, and HSA company-contributed accounts and more.
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote work with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $45,000 – $55,000 per year

WHO YOU ARE

As a Referral Navigator, you will be responsible for receiving, prioritizing, monitoring, and triaging referrals that require service connections across community-based and clinical organizations. This position is also responsible for working within the Healthy Alliance Solution Suite, including Unite Us and the Ride Health transportation platforms. This position is under the direction of the Manager of Operations.

WHAT YOU’LL DO

• Manage incoming referrals received by the Referral Coordination Center, using various technology platforms, to ensure successful and timely connections are made between clients (community members) and the appropriate community partner that best meets community members’ needs. 
• Maintain effective communication with community members and/or referring organizations to ensure acceptance and resolution of referrals by the receiving organization or to redirect the referral to another provider, if necessary.
• Document progress and action taken with each referral as detailed in the Network Program Standards.
• Report-out on partner effectiveness and efficiencies to the Manager of Operations or the appropriate contact and escalate unresolved community member/service issues timely.
• Share concise feedback on the Solution Suite’s successes and challenges and continue to look for opportunities to enhance and simplify the user experience.
• Manage content and maintain processes to support effective partner communication with updated marketing materials/collateral.
• Actively engage in learning and sharing knowledge to support new products that will be rolled out as part of the Healthy Alliance Solution Suite.
• Some local travel (20%) to local assigned partner sites and/or community events.

WHAT YOU’LL NEED

Education 

• Associate degree in health, social services, or related field preferred. Equivalent work experience in a related field may be considered in lieu of degree requirements.

Skills, Knowledge, and Abilities 

• Minimum of 5+ years related experience in a clinical, non-profit, or managed-care organization environment preferred.
• Extensive knowledge and understanding of health equity, social determinants of health, and social care data.
• Excellent communication and presentation skills.
• Ability to build collaborative working relationships with others inside and outside the organization through cooperation and mutual respect. Capacity to inspire and motivate others.
• Thrive in work environments that use multiple systems and processes.
• Extremely detailed-oriented and capable of multitasking.
• Proven track record of hitting key metrics, defining effective data-driven network development strategies, and problem-solving.
• Proficient computer skills and willingness to learn additional software applications.
• Demonstrated ability to thrive in a challenging environment.
• Perform all work in accordance with Healthy Alliance core competencies and values.

YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!

APPLY NOW!

EQUAL OPPORTUNITY EMPLOYER: Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us 

PRIVACY REQUIREMENT: This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer