Caitlin joined Healthy Alliance because the power of empathy is invaluable in understanding patients’ lives. Vulnerable populations deserve their voice to be heard, and she is proud to advocate for them. Caitlin also works within various agencies to teach them systemic ways of improving the outcome for patients, and she believes it is truly gratifying to make a difference in someone’s life both directly and indirectly. Her previous experience in her education and work has brought her to this point, allowing her to bring a unique perspective to advocate for patient’s voices. Caitlin’s journey toward innovation and transformation began when she received her GED, graduated community college, then double majored in sociology and women’s, gender, and sexuality studies at SUNY Albany. Being so close to our population throughout her life, Caitlin’s career has evolved, from starting at an agency called Springbrook working specifically with children diagnosed with Autism, and most recently working as an advocate at the Equinox Domestic Violence Shelter. She has also volunteered for Planned Parenthood Sexual Assault Support Line where she would provide rape crisis intervention at various hospitals in the Capital Region. Caitlin says moving from Oneonta to the Capital Region was the best decision she has made, and she is proud to serve our community, both at the patient level and with providers that give access to resources for patients.